Fishing Experience

https://milosfishingexperience.gr/ is the presentation of the Milos Fishing Experience company of Nikolaos Lizardos, based in Pollonia, Milos, P. C. 84800 in Greece.

Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the “Milos Fishing Experience” , located at https://milosfishingexperience.gr/.

Please ensure that you agree to the following terms and conditions as your further use and browsing of the above site implies your express and unreserved consent and agreement to them.

General Terms

The company, with the main goal of serving its customers, makes every possible effort so that its customers are happy.

The company aims at immediate service and customer satisfaction, with the continuous responsibility it demonstrates throughout the course of its business development, and the cultivation of trust.

The user of the website acknowledges that he has read these terms, agrees with them and undertakes to comply with them.

It is our responsibility to keep the customer safe and always informed. That is why he must be familiar with the following:

A. Protection of Personal Data

During your visit to https://milosfishingexperience.gr/ and during the processing of your order, you will be asked to declare your personal information about you such as your name, email, mobile phone, as well as other information regarding the ease of processing your order.

This data is generally used to process our orders. They are used only for purposes related to transactions with you and may not be used by any third party.

Our company in no way discloses or makes public the personal data and information of users/customers. SSL-128 bit encryption protocol is used to ensure the privacy of the transfer.

At any time the user reserves the right of notification to send an informative message through his email to milos.fishingexperience@gmail.com in order to request the deletion of his personal data from the database us.

B. Security

For the security of your transactions, Milos Fishing Experience, cooperates with Piraeus Bank.

All payments made using the card are processed through the electronic payment platform of Piraeus Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

C. The Service for Sale

Features of the services sold are available and can be accessed by searching the corresponding product name.

Services Prices

All prices listed on services available through Milos Fishing Experience, include VAT at 24%. Milos Fishing Experience, reserves the right to change the prices of the services sold without prior notice.

D. Cancellation Policy

Semi Private Cruises

No fee is charged for cancellation prior to 72 hours (3 days) before confirmed book date.

Cancellations made 48 hours prior to the reservation 50% of the total amount will be charged.

Cancellations made 24 hours before the date of the reservation, 100% of the total amount will be charged.

Private Cruises

No fee is charged for cancellation prior to 10 days before confirmed book date.

Cancellations made after that, the total amount is non-refundable.

E. Payment for Services

Credit/Debit Cards

By choosing to pay with your credit or debit card will take you to Piraeus Bank’s Pay Center service, which offers you the most secure way to pay with your card. The process is completed in a very short time and no personal information is stored in “Milos Fishing Experience”.

F. Applicable Law and Other Terms

Milos Fishing Experience reserves the right to renew and modify the terms of transactions, after prior notification and they will be effective from the date they are posted on the site. Failure to exercise any right of “Milos Fishing Experience” cannot be interpreted as a waiver thereof.

The present conditions are fully compatible with the current Greek law while the users recognize the right of the company to change the provisions of these conditions, insofar as they do not concern binding legal obligations and without completed states are affected.

Milos Fishing Experience is not responsible for any situation beyond its fault and will do everything humanly possible to best serve you.

PERSONAL DATA

Data We Collect

Online reservation procedure

Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.

Data given automatically

There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.

Data given from other sources

Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.

Data we share with others

We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.